Our contact details
Name: Ben Rounds
Position: Managing Director
Address: Vulcan Motors LTD, Units 7A/7B, Vulcan Way, Sandhurst, Berkshire, GU479DB
Phone Number:01252 870818
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics
Vehicle Details (Registration numbers, VIN (Vehicle Identification Number)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We use the information that you have given us in order to
Book vehicles in
Contact you regarding bookings or work in progress
MOT & Service Reminders (Annual)
We will not share this information with any external sources.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: [delete as appropriate]
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting the managing director, Workshop director
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
Tell people how you collect their personal information and where you collect the information from.
Tell people the reasons why you need to collect or hold their information. Include your lawful basis for doing this in this section (visit our lawful basis guidance and interactive tool to help you work this out).
Tell people about any instances in which you pass personal information to a third party and outline your reasons for this.
If you are relying on consent to process individual’s information, then you should also tell people about their right to withdraw consent and how they can do this.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep personal details & vehicle information for indefinitely.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
Tell people about their data protection rights. Their rights will differ depending on your lawful basis for processing, so once you know this then you can select the relevant sections from the text in the template below to include in your Privacy Notice. The lawful basis page of our Guide to the GDPR has a useful table that shows the varying rights that apply depending on the lawful basis.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com or 01252 870818
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk